Thanks to a user name and a password, uniquely assigned by the system, the customers have access to the online services, including the following e-Services:

eDocs&eSpares (Spare parts online)
The system eDocs&eSpares allows to consult the instructions manuals for the machines manufactured by Sacmi Imola, browsing through the spare parts catalogues, check for prices and availability of spare parts, making offer requests and purchasing spare parts online.

eSupport
It is the technical assistance service that the customer can use to solve all kinds of technical problems by simply referring to the F.A.Q. (Frequently Asked Questions) or by communicating online with Sacmi technicians.

ePay
It is a fast and reliable system to simplify the payment procedures for spare parts, service operations or, in general, to settle SACMI invoices. Customers can use their company credit card.